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Product Information
We offer a wide range of stamps, including:
- Personal stamps: signature, name, bookplate
- Business stamps: company seal, financial stamp, contract stamp
- Artistic seals: Chinese name seals, calligraphy/chop seals
- Creative/custom stamps: couple stamps, logo stamps, cartoon stamps
We offer various materials, such as:
- Wood :Color Birch、Sandalwood、Black Walnut、Beechwood、Boxwood、Jujube Wood、Rosewood
- Stone:Shoushan Stone、Green Jade、Marble、Purple-White Jade、Balin Stone、Cinnabar Stone
- Metal:Brass、Titanium、Silver、Pure Copper
Choose based on your intended use and aesthetic preference. Feel free to contact us for recommendations.
Yes! We offer personalized stamp customization. Simply provide the text/content you want on the stamp (e.g. name, company name, stamp type), and upload any required documents (such as business license or ID for official stamps). We'll confirm the layout with you before production.
Yes! For custom orders, we can provide a digital proof for you to review and confirm before engraving begins. We want to ensure the final product meets your expectations.
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Ordering & Payment
We offer the following payment methods: Visa, Mastercard, American Express, JCB, Shop Pay, Apple Pay, Google Pay, Paypal.
Please contact our support team as soon as possible if you need to make any changes.
If you have ordered using the wrong shipping address please contact us as soon as possible. We are only able to make corrections until your order has been shipped.
After your order has been shipped we are unable to re-direct your package, and you will have to place another order.
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Shipping & Delivery
Seal making usually takes 1-3 working days. We usually use DHL for shipping, and there may be some reasons for delayed shipments, so you don't have to worry. I suggest calculating the shipping time at any time between 5-10 days. If there are any other special circumstances, we will contact you promptly.
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment through here. The total delivery time is 10-45 business days.
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Returns & Exchanges
Customized products are non-refundable unless there is a quality issue caused by us (e.g. incorrect engraving, damage). In that case, please contact us within 3 days of receiving your order. We’ll offer a free replacement or refund.
We offer a 30-day return policy on most items. To be eligible for a return, your item must be in the same condition that you received it, with original packaging. Please visit our returns page for more detailed instructions.
If your stamp arrives damaged, please contact us within 48 hours of delivery. We will arrange for a replacement or repair at no additional cost to you. Please keep all packaging materials and take photos of the damage to assist with the claim process.
We work hard to ensure your package arrives in perfect condition, with all your items. If something about your order does not seem right, please accept your package then contact us at order@stampspaces.com
If you refuse your package without direction from us you will be responsible for any shipping charges.
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General
If you find a difficulty or if you have questions which are not answered in this Help section, please inform us using our contact form and we will get back to you shortly.